CRP-C0437-01 Certification Report Kazumasa Fujie, Chairman Information-technology Promotion Agency, Japan Target of Evaluation (TOE) Application Date/ID 2013-03-13 (ITC-3445) Certification No. C0437 Sponsor Dell Inc. TOE Name Dell C5765dn Color Laser Multifunction Printer TOE Version Controller ROM Ver. 2.205.1, IOT ROM Ver. 3.0.2, ADF ROM Ver. 11.1.0, Fax ROM Ver. 100.19.0 PP Conformance None Assurance Package EAL3 Developer Fuji Xerox Co., Ltd. Evaluation Facility Information Technology Security Center Evaluation Department This is to report that the evaluation result for the above TOE is certified as follows. 2014-09-25 Takumi Yamasato, Technical Manager Information Security Certification Office IT Security Center, Technology Headquarters Evaluation Criteria, etc.: This TOE is evaluated in accordance with the following standards prescribed in the "IT Security Evaluation and Certification Scheme." - Common Criteria for Information Technology Security Evaluation Version 3.1 Release 4 - Common Methodology for Information Technology Security Evaluation Version 3.1 Release 4 Evaluation Result: Pass "Dell C5765dn Color Laser Multifunction Printer" has been evaluated based on the standards required, in accordance with the provisions of the "Requirements for IT Security Certification" by Information-technology Promotion Agency, Japan, and has met the specified assurance requirements. CRP-C0437-01 Notice: This document is the English translation version of the Certification Report published by the Certification Body of Japan Information Technology Security Evaluation and Certification Scheme. CRP-C0437-01 Table of Contents 1. Executive Summary ................................................................................ 1 1.1 Product Overview.............................................................................. 1 1.1.1 Assurance Package ........................................................................ 1 1.1.2 TOE and Security Functionality ......................................................... 1 1.1.2.1 Threats and Security Objectives ..................................................... 2 1.1.2.2 Configuration and Assumptions ...................................................... 2 1.1.3 Disclaimers................................................................................... 2 1.2 Conduct of Evaluation ........................................................................ 2 1.3 Certification ..................................................................................... 3 2. Identification ......................................................................................... 4 3. Security Policy....................................................................................... 5 3.1 Security Function Policies................................................................... 5 3.1.1 Threats and Security Function Policies ............................................... 5 3.1.1.1 Threats...................................................................................... 5 3.1.1.2 Security Function Policies against Threats........................................ 6 3.1.2 Organizational Security Policies and Security Function Policies............... 7 3.1.2.1 Organizational Security Policies ..................................................... 7 3.1.2.2 Security Function Policies to Organizational Security Policies .............. 8 4. Assumptions and Clarification of Scope ...................................................... 9 4.1 Usage Assumptions ........................................................................... 9 4.2 Environmental Assumptions ................................................................ 9 4.3 Clarification of Scope ...................................................................... 12 5. Architectural Information........................................................................ 13 5.1 TOE Boundary and Components ........................................................ 13 5.2 IT Environment ............................................................................... 14 6. Documentation .................................................................................... 15 7. Evaluation conducted by Evaluation Facility and Results .............................. 16 7.1 Evaluation Approach........................................................................ 16 7.2 Overview of Evaluation Activity .......................................................... 16 7.3 IT Product Testing ........................................................................... 17 7.3.1 Developer Testing ........................................................................ 17 7.3.2 Evaluator Independent Testing ........................................................ 21 7.3.3 Evaluator Penetration Testing ......................................................... 23 7.4 Evaluated Configuration ................................................................... 26 7.5 Evaluation Results .......................................................................... 27 7.6 Evaluator Comments/Recommendations .............................................. 27 8. Certification ........................................................................................ 28 8.1 Certification Result.......................................................................... 28 CRP-C0437-01 8.2 Recommendations........................................................................... 28 9. Annexes ............................................................................................. 29 10. Security Target.................................................................................. 29 11. Glossary .......................................................................................... 30 12. Bibliography ..................................................................................... 34 CRP-C0437-01 1 1. Executive Summary This Certification Report describes the content of the certification result in relation to IT Security Evaluation of "Dell C5765dn Color Laser Multifunction Printer, Version Controller ROM Ver. 2.205.1, IOT ROM Ver. 3.0.2, ADF ROM Ver. 11.1.0, Fax ROM Ver. 100.19.0" (hereinafter referred to as the "TOE") developed by Fuji Xerox Co., Ltd., and the evaluation of the TOE was finished on 2014-09-12 by Information Technology Security Center, Evaluation Department (hereinafter referred to as the "Evaluation Facility"). It is intended to report to the sponsor, Dell Inc., and provide security information to procurement personnel and consumers who are interested in this TOE. Readers of the Certification Report are advised to read the Security Target (hereinafter referred to as the "ST") that is the appendix of this report together. Especially, details of security functional requirements, assurance requirements and rationale for sufficiency of these requirements of the TOE are described in the ST. This Certification Report assumes procurement personnel who purchase this TOE to be a reader. Note that the Certification Report presents the certification result, based on assurance requirements to which the TOE conforms, and does not guarantee an individual IT product itself. 1.1 Product Overview An overview of the TOE functions and operational conditions is described as follows. Refer to Chapter 2 and subsequent chapters for details. 1.1.1 Assurance Package Assurance Package of the TOE is EAL3. 1.1.2 TOE and Security Functionality This TOE is the Multi Function Device (hereinafter referred to as "MFD"), which has copy, print, scan, and fax functions. In addition to the basic MFD functions such as copy, print, scan, and fax, this TOE provides security functions to protect the document data used in basic functions and the setting data affecting security, etc., from data disclosure and alteration. In regard to these security functionalities, the validity of the design policy and the accuracy of the implementation were evaluated within the scope of the assurance package. Threats and assumptions that this TOE assumes are described in the next clause. CRP-C0437-01 2 1.1.2.1 Threats and Security Objectives This TOE assumes the following threats and provides security functions against them. The document data of users and the setting data affecting security, which are assets to be protected, may be disclosed or altered by unauthorized operation of the TOE, direct data read-out from the internal HDD in the MFD, or unauthorized access to the communication data on the network to which the TOE is connected. Therefore, the TOE provides security functions such as identification and authorization, access control, and encryption of the internal HDD data and the communication data, to prevent the assets from unauthorized disclosure or alteration. 1.1.2.2 Configuration and Assumptions The evaluated product is assumed to be operated under the following configuration and assumptions. This TOE is assumed to be located in an environment where physical components and interfaces of the TOE are protected from the unauthorized access. For the operation of the TOE, the TOE shall be properly configured, managed and maintained according to the guidance documents. 1.1.3 Disclaimers The following operation and functions will not be assured by this evaluation. In this evaluation, only the configuration, to which the setting condition such as restriction for customer engineer operation is applied, is evaluated as the TOE. If the TOE settings shown in "7.4 Evaluated Configuration" are changed, the configuration will not be assured by this evaluation. Although the TOE provides Direct Fax function, the function is restricted to be used with Local Authentication and is not subject to this evaluation when it is used with Remote Authentication. 1.2 Conduct of Evaluation Under the IT Security Evaluation and Certification Scheme that the Certification Body operates, the Evaluation Facility conducted IT security evaluation and completed on 2014-09, based on functional requirements and assurance requirements of the TOE according to the publicized documents "IT Security Evaluation and Certification Scheme"[1], "Requirements for IT Security Certification"[2], and "Requirements for Approval of IT Security Evaluation Facility"[3] provided by the Certification Body. CRP-C0437-01 3 1.3 Certification The Certification Body verified the Evaluation Technical Report [13] and the Observation Reports prepared by the Evaluation Facility as well as evaluation documentation, and confirmed that the TOE evaluation was conducted in accordance with the prescribed procedure. The Certification Body confirmed that the TOE evaluation had been appropriately conducted in accordance with the CC ([4][5][6] or [7][8][9]) and the CEM (either of [10][11]). The Certification Body prepared this Certification Report based on the Evaluation Technical Report submitted by the Evaluation Facility and fully concluded certification activities. CRP-C0437-01 4 2. Identification The TOE is identified as follows: TOE Name: Dell C5765dn Color Laser Multifunction Printer Version: Controller ROM IOT ROM ADF ROM Fax ROM Ver. 2.205.1 Ver. 3.0.2 Ver. 11.1.0 Ver. 100.19.0 Developer: Fuji Xerox Co., Ltd. The optional fax card is within the boundary of the TOE. Users can verify that a product is the TOE, which is evaluated and certified, by the following means. Users operate on the control panel according to the procedure written in the guidance document, and confirm that the installed product is the evaluated TOE by comparing the name and version information written in the guidance document with the name and version information displayed on the screen or that written in the print output of the configuration setting list. CRP-C0437-01 5 3. Security Policy This chapter describes security function policies that the TOE adopts to counter threats, and organizational security policies. The TOE provides MFD functions such as copy, print, scan, and fax, and has functions to store the user document data to the internal HDD and to communicate with user clients and various servers via network. When using those MFD functions, the TOE can prevent the user's document data that are assets to be protected and the setting data affecting security from being disclosed or altered by an unauthorized person, by applying the following security functions: identification/ authentication and access control of users, encryption of the data stored in HDD, and encryption communication protocol. Furthermore, the TOE has the function to record audit logs related to security functions. The TOE provides access control function according to each role, assuming the following roles: - General User A general user is any person who uses copy, print, scan, and fax functions provided by the TOE. - System Administrator (Key Operator + System Administrator Privilege [SA]) A system administrator is an authorized administrator who configures TOE security function settings and other device settings; this term covers both key operator and SA (System Administrator Privilege). - Customer Engineer A customer engineer is a customer service engineer who maintains and repairs MFD. According to the organizational security policy, the TOE also provides a security mechanism to protect against unauthorized access to the internal network from the public telephone line used for fax, and the data overwrite function upon deleting the data stored in HDD, and the self-test function. 3.1 Security Function Policies The TOE possesses the security functions to counter the threats shown in Chapter 3.1.1, and to satisfy the organizational security policies shown in Chapter 3.1.2. 3.1.1 Threats and Security Function Policies 3.1.1.1 Threats The TOE assumes the threats shown in Table 3-1 and provides the security functions as countermeasures against them. CRP-C0437-01 6 Table 3-1 Assumed Threats Identifier Threats T.CONSUME A user may access the TOE and use TOE functions without authorization. T.DATA_SEC A user who is authorized to use TOE functions may read document data and security audit log data exceeding the permitted authority range. T.CONFDATA A general user who is authorized to use TOE functions may read or alter the TOE setting data without authorization while only a system administrator is allowed to access the TOE setting data. T.RECOVER An attacker may remove the internal HDD to read out and leak the document data, used document data, and security audit log data from the HDD without authorization. T.COMM_TAP An attacker may wiretap or alter document data, security audit log data, and TOE setting data on the internal network. 3.1.1.2 Security Function Policies against Threats The TOE counters the threats shown in Table 3-1 by the following security function policies. 1) Countermeasures against threats "T.CONSUME," "T.DATA_SEC," and "T.CONFDATA" The TOE counters the threats by the following functions: User Authentication, System Administrator's Security Management, Customer Engineer Operation Restriction, and Security Audit Log. The User Authentication function allows only the authorized user who succeeds in identification/authentication to use the TOE functions. In addition, the authorized user can conduct only the permitted operations when handling Mailbox and document data. For the identification and authentication of a user, a user ID and a password of nine or more characters is to be used. It is also possible to use X.509 digital certificates stored in Smart Card (CAC/PIV). The System Administrator's Security Management function allows only the authorized system administrator to refer to and change the TOE setting data of security functions, and to change the Enable/Disable setting of security functions. The Customer Engineer Operation Restriction function allows only the authorized system administrator to refer to and change the TOE setting data that control Enable/Disable status of operation restriction for customer engineers. CRP-C0437-01 7 The Security Audit Log function allows only the authorized system administrator to acquire and read the audit log, such as user log-in/out, job end, and setting changes. This function contributes to detection of unauthorized operations such as impersonation of a user. When the area to store the audit log becomes full, the oldest stored audit log is overwritten and a new audit log is stored. With the above functions, only the operations permitted per valid TOE user can be conducted, thus unauthorized TOE use and unauthorized access to protected assets can be prevented. 2) Countermeasures against threat "T.RECOVER" The TOE counters the threat by the Hard Disk Data Encryption function. The Hard Disk Data Encryption function is to encrypt the document data upon storing the data into the internal HDD when any of basic MFD functions such as copy, print, scan, network scan, fax, and Direct Fax is used. It also encrypts the audit log data upon storing the audit log data, created by the Security Audit Log function, into the internal HDD. The cryptographic algorithm is 256-bit AES. A cryptographic key is generated upon booting the TOE using the proprietary method of Fuji Xerox Co., Ltd., based on the 12 alphanumeric cryptographic seed key. The cryptographic seed key is set by system administrators when the TOE was installed. The generated cryptographic key is deleted when the power is turned off. With this function, the document data stored in the internal HDD are encrypted and prevented from unauthorized data read-out. 3) Countermeasures against threat "T.COMM_TAP" The TOE counters the threat by the Internal Network Data Protection function. The Internal Network Data Protection function is to use the encryption communication protocol when the TOE communicates with client terminals (hereinafter referred to as "client") and various servers. The supported encryption protocols are SSL/TLS (SSL 3.0, TLS 1.0, TLS 1.2), IPSec, SNMPv3, and S/MIME. With this function, the encryption communication protocol is used for transmitting the document data in the internal network, security audit log data, and TOE setting data to prevent wiretapping and alternation of the data. 3.1.2 Organizational Security Policies and Security Function Policies 3.1.2.1 Organizational Security Policies Organizational security policies required in use of the TOE are shown in Table 3-2. CRP-C0437-01 8 Table 3-2 Organizational Security Policies Identifier Organizational Security Policy P.FAX_OPT The TOE shall ensure that the internal network cannot be accessed via public telephone line. P.VERIFY The TOE shall execute self-test to verify the integrity of TSF executable code and TSF data. P.OVERWRITE The TOE shall execute HDD overwrite to delete the used document data stored in the internal HDD. 3.1.2.2 Security Function Policies to Organizational Security Policies The TOE provides the security functions to fulfill the organizational security policies shown in Table 3-2. 1) Means for organizational security policy "P.FAX_OPT" The Fax Flow Security function of the TOE is structured so that the TOE only receives fax data from the designated fax modem and does not pass the data except for the fax function; thus, it has a mechanism that the data received from public telephone line will not be transferred to the internal network in any circumstances. This is to meet a requirement in the organizational security policy, which requires inhibiting unauthorized access to the internal network from the public telephone line. 2) Means for organizational security policy "P.VERIFY" The Self-test function of the TOE is to verify check sum of Controller ROM upon booting. The TOE also checks the TSF data stored in NVRAM and SEEPROM to detect errors. Thus, this function verifies the integrity of TSF executable code and data. 3) Means for organizational security policy "P.OVERWRITE" The Hard Disk Data Overwrite function of the TOE is to overwrite and delete the internal HDD area where the document data are stored when the data are deleted after the job of basic MFD functions is completed. Thus, this function overwrites and deletes the used document data stored in the internal HDD. CRP-C0437-01 9 4. Assumptions and Clarification of Scope This chapter describes the assumptions and the operational environment to operate the TOE as useful information for the assumed readers to judge the use of the TOE. 4.1 Usage Assumptions Table 4-1 shows assumptions to operate the TOE. The effective performance of the TOE security functions are not assured unless these assumptions are satisfied. Table 4-1 Assumptions in Use of the TOE 4.2 Environment Assumptions The TOE is assumed to be used at general office, connected to the internal network protected from threats on the external network by firewall etc., and to public telephone line via fax board. Figure 4-1 shows the general operating environment for the TOE. Internal network is connected to general user client, system administrator client, and server computer on which Mail server, FTP server, SMB server, LDAP server, Kerberos server, and OCSP server are installed, and the devices communicate document data etc., with the TOE. Identifier Assumptions A.ADMIN A system administrator shall have the necessary knowledge of the TOE security functions to perform the given role of managing the TOE and shall not operate the TOE with malicious intent. A.USER TOE users shall be trained and have competence about the TOE operation and precautions according to the policies of their organization and the product guidance document. A.SECMODE In operating the TOE, a system administrator shall configure and set the TOE properly, according to the security policies of the organization and the product guidance document, to manage the TOE and its external environment. A.ACCESS The TOE shall be located in a monitored or restricted environment that provides protection from unauthorized access to the physical components and data interfaces of the TOE. CRP-C0437-01 10 The TOE users use the TOE by operating MFD control panel, general user client, or system administrator client that is connected to the internal network. General user client can operate the TOE via USB. Figure 4-1 Operational Environment of the TOE The operational environment of the TOE consists of the following: 1) General User Client General User Client is a general-purpose PC for general users and connected to the TOE via USB port or the internal network. The following software is required: - OS: Windows XP, Windows Vista, or Windows 7 - Printer and fax driver When the client is connected to the internal network, the following software is required in addition to those listed above: - Web browser (included with OS) - Network Scan Utility 2) System Administrator Client CRP-C0437-01 11 System Administrator Client is a general-purpose PC for system administrators and connected to the TOE via the internal network. The following software is required: - OS: Windows XP, Windows Vista, or Windows 7 - Web browser (included with OS) 3) LDAP Server, Kerberos Server When Remote Authentication is set for the user authentication function, authentication server of either LDAP server or Kerberos server is necessary. When Local Authentication is set, neither authentication server is necessary. LDAP server is also used to acquire user attributes to identify SA role when Remote Authentication is used. Thus, even for the authentication with Kerberos server, LDAP server is necessary to use the SA role. In this evaluation, the following software is used as LDAP server and Kerberos server. - Windows Active Directory 4) Mail Server, FTP Server, SMB Server Since the TOE has basic functions to communicate document data with Mail server, FTP server, and SMB server, these servers are installed if necessary upon using basic MFD functions. 5) OCSP Server An OCSP Server is a server that provides information on the revocation status of X.509 digital certificates (hereinafter referred to as "certificates") by using OCSP (Online Certificate Status Protocol). It is required when the certificate revocation retrieval setting is enabled on the TOE. In this evaluation, the following software is used. - Windows Active Directory 6) Card Reader A Card Reader is a card reading device that supports Smart Card (CAC/PIV). It is required when Smart Card authentication is enabled on the TOE. In this evaluation, the following devices are used. - SCR331, SCR3310 v2.0 7) USB Media The USB Media is a commercial USB flash drive (USB memory). The TOE provides basic functions to print document data stored in the USB Media and to store scanned document data into the USB Media. The USB Media is prepared if necessary upon using these basic MFD functions. It should be noted that the reliability of the hardware and the cooperating software other than the TOE shown in this configuration is out of the scope in the evaluation. Those are assumed to be trustworthy. CRP-C0437-01 12 4.3 Clarification of Scope As described below, there are restrictions on the security functions of the TOE. 1) Print function The print function of the TOE is of two types: "Store Print" in which the print data received from the general user client are temporarily stored in the internal HDD and then printed out according to the general user's instruction from the control panel, and "Normal Print" in which the data are printed out immediately when the MFD receives the data. In this evaluation, only the "Store Print" is subject to the evaluation, and the "Normal Print" is not. When the TOE is configured in accordance with the TOE configuration condition in this evaluation, "Store Print" is automatically performed even if "Normal Print" is executed from the general user client. 2) Remote Authentication In the user authentication function of the TOE, both "Local Authentication" in which identification and authentication is performed using the information registered in the TOE, and "Remote Authentication" in which identification and authentication is performed using the external authentication server (LDAP or Kerberos protocol) are supported. When "Remote Authentication" is used in the TOE, the following restrictions are applied. Note that these restrictions are not applied to "Local Authentication." - Direct Fax function of basic MFD functions is not subject to evaluation when Remote Authentication is used. - Use of Network Scan Utility of general user client is not subject to evaluation when Remote Authentication is used. CRP-C0437-01 13 5. Architectural Information This chapter explains the scope and the main components of the TOE. 5.1 TOE Boundary and Components Figure 5-1 shows the configuration of the MFD, which is the TOE, and the IT environment other than the MFD. In Figure 5-1, the MFD corresponds to controller board, control panel, internal HDD, ADF, IIT, and IOT. Figure 5-1 TOE boundary The TOE functions consist of the security functions described in Chapter 3 and other basic MFD functions. Regarding the basic MFD functions, refer to Glossary in Chapter 11. The security functions of the TOE are used when a user uses basic MFD functions. The following describes the relation between security functions and basic MFD functions. CRP-C0437-01 14 1) When a user uses basic MFD functions, the System Administrator's Security Management function, and functions that refer to the audit log in the Security Audit Log function, the User Authentication function is applied and allows the authorized user to perform operations according to his/her role. A menu is displayed for the identified and authenticated user according to the user's role, and the user is allowed to use basic MFD functions, the System Administrator's Security Management function, and the Security Audit Log function. The operation by a user is executed after the user authority is checked to determine whether the operation is permitted for the user or not. In addition, when these functions are used, audit log is created by the Security Audit Log function. 2) In the above case 1), the Hard Disk Data Encryption function encrypts the document data and audit log to be stored in the internal HDD, and the Hard Disk Data Overwrite function is used upon deleting the document data. These processing are applied not only to the document data stored or deleted intentionally by users, but also to the document data stored temporarily and unintentionally in the internal HDD during the processing of copy function, etc. 3) When the MFD and other IT devices communicate via the internal network in the above case 1), the Internal Network Data Protection function is used. Furthermore, the Fax Flow Security function is applied for fax. 5.2 IT Environment When user authentication by Remote Authentication is enabled, the TOE obtains the result of identification and authentication of a user from the Remote Authentication server (LDAP server or Kerberos server). Note that a key operator is not identified and authenticated by using the Remote Authentication server, but identified and authenticated by using the key operator information registered to the TOE. Furthermore, when Remote Authentication is selected in the TOE settings, even with LDAP server or Kerberos server, the TOE uses the user attribute acquired from LDAP server to determine if the user has SA role. When Smart Card authentication is enabled on the TOE setting, the TOE identifies and authenticates users from the control panel by using the certificates stored in Smart Card (CAC/PIV) and communicating with Kerberos server. Furthermore, when the certificate revocation retrieval setting is enabled on the TOE setting, the TOE checks the revocation status of certificates using the OCSP server. For various servers and clients that are connected to the MFD via the internal network, the TOE communicates using various encryption communication protocols. First of all, the TOE uses IPSec for these servers and clients. Furthermore, SSL/TLS is used for web browser of clients, S/MIME is used for mails transmitted with Mail server, and SNMPv3 is used for network management. When the TOE communicates with the authentication server, LDAP (SSL/TLS) protocol and Kerberos protocol are used to encrypt the data related to identification and authentication. CRP-C0437-01 15 6. Documentation The identification of documents attached to the TOE is listed below. TOE users are required to fully understand and comply with the following documents in order to satisfy the assumptions. - Dell C5765dn Color Laser Multifunction Printer User's Guide (KB3211EN0-4) (SHA1 hash value: 03f26d4d4dbd4eec1f3a4c4ea2fc3a783673abed) - Dell C5765dn/C7765dn Security Function Supplementary Guide (KE3036EN0-1) (SHA1 hash value: 930f93de08df2629aed52f9de314e7df2adccffd) - Dell C5765dn Smart Card Installation and Configuration Guide (KE3038EN0-2) (SHA1 hash value: 94d240600f17c5231676089a50e60335e0de7ef5) * Note: SHA1 hash value The guidance documents are stored on the CD that is included with the MFD product. In this evaluation, the integrity of the guidance documents is assured by comparing their calculated SHA1 hash values. CRP-C0437-01 16 7. Evaluation conducted by Evaluation Facility and Results 7.1 Evaluation Approach Evaluation was conducted by using the evaluation methods prescribed in the CEM in accordance with the assurance components in the CC Part 3. Details for evaluation activities were reported in the Evaluation Technical Report. The Evaluation Technical Report explains the summary of the TOE as well as the content of the evaluation and the verdict of each work unit in the CEM. 7.2 Overview of Evaluation Activity The history of the evaluation conducted is described in the Evaluation Technical Report as follows. The evaluation has started on 2013-03 and concluded upon completion of the Evaluation Technical Report dated 2014-09. The Evaluation Facility received a full set of evaluation deliverables necessary for evaluation provided by the developer, and examined the evidence in relation to a series of evaluation conducted. Additionally, the evaluator directly visited the development and manufacturing sites on 2013-07, 2013-11, 2014-01 and 2014-02, and examined procedural status conducted in relation to each work unit for configuration management, delivery and development security, by investigating records and interviewing staff. Furthermore, the evaluator conducted the sampling check of the developer testing and the evaluator testing by using the developer testing environment at the developer site on 2014-01. Concerns found in evaluation activities for each work unit were all issued as the Observation Reports, and those were reported to the developer. Those concerns were reviewed by the developer, and all the concerns were solved eventually. Concerns that the Certification Body found in the evaluation process were described as the certification oversight reviews, and those were sent to the Evaluation Facility. After the Evaluation Facility and the developer examined them, those concerns were reflected in the Evaluation Technical Report. CRP-C0437-01 17 7.3 IT Product Testing The evaluator confirmed the validity of the testing that the developer had performed. As a result of the evidence shown in the process of the evaluation and those confirmed validity, the evaluator performed the reproducibility testing, additional testing and penetration testing based on vulnerability assessments judged to be necessary. 7.3.1 Developer Testing The evaluator evaluated the integrity of the developer testing that the developer performed and the documentation of actual testing results. The content of the developer testing evaluated by the evaluator is explained as follows. 1) Developer Testing Environment Figure 7-1 shows the testing configuration performed by the developer. Figure 7-1 Configuration of the Developer Testing The TOE tested by the developer is the same TOE as in TOE Identification of Chapter 2. Configuration items for the developer testing are shown in Table 7-1 below. MFD Interface converter General User Client 1 -Printer Driver -Fax Driver -Network Scan Utility -Web Browser System Administrator Client - Web Browser External Network Internal Network Customer Engineer System Administrator Firewall General User System Administrator General User Client 3 -Printer Driver -Fax Driver General User USB Public Telephone Line General User Client 2 -Modem Tester SATA bus monitor Tester Debug serial tool Server USB - Card Reader - USB Media General User TOE CRP-C0437-01 18 Table 7-1 Configuration Items for the Developer Testing Items Description MFD Dell C5765dn Color Laser Multifunction Printer Server Used as various servers. The testing is performed with the following two models. a) PC with Microsoft Windows Server 2008 R2 SP1 - Mail Server: Xmail Version 1.27 - FTP/SMB/LDAP servers: Standard software in OS b) PC with Microsoft Windows Server 2012 - Kerberos server, OCSP server: Standard software in OS System Administrator Client Used as system administrator client. The testing is performed with the following three models. a) PC with Microsoft Windows 7 professional SP1 (Web browser: Internet Explorer 8) b) PC with Microsoft Windows XP professional SP3 (Web browser: Internet Explorer 6) c) PC with Microsoft Windows VISTA business SP2 (Web browser: Internet Explorer 7) General User Client 1 Used as general user client (connected via internal network). The testing is performed with the following three models. a) PC with Microsoft Windows 7 professional SP1 (Web browser: Internet Explorer 8) b) PC with Microsoft Windows XP professional SP3 (Web browser: Internet Explorer 6) c) PC with Microsoft Windows VISTA business SP2 (Web browser: Internet Explorer 7) Additionally, the following software is used for a) b) c). - Printer driver and fax driver: PCL6 Printer Driver Version 6.5.1 - Network scanner utility: Version 1.9.10 General User Client 2 Used to send/receive fax. - PC with Microsoft Windows XP Professional SP3 * PC modem port is connected to public telephone line. General User Client 3 Used as general user client (connected via USB port for printer). - PC with Microsoft Windows XP professional SP3 - Printer driver and fax driver: PCL6 Printer Driver Version 6.5.1 SATA Bus Monitor A tool to monitor the SATA bus data transferred to and from the internal HDD. - PC with Windows XP to which the dedicated device, ST2-32-2-A by Catalyst Enterprises, is connected - Dedicated software: Serial ATA Analyzer V1.984.0401 CRP-C0437-01 19 Debug Serial Debugging terminal of the MFD, i.e. PC whose serial port is connected to the terminal port of the MFD for debugging via interface converter. - PC with Windows XP professional - Software: Tera Term Pro Version 2.3 Interface converter Fuji Xerox-unique conversion board to connect the MFD and debug serial. Public Telephone Line Use a pseudo exchange system (N4T-EXCH by How Inc.) as an alternative of public telephone line. Card Reader The testing is performed with the following two models - SCR331 by SCM Microsystems Inc. - SCR3310 V2.0 by SCM Microsystems Inc. The evaluator evaluated that external network and firewall do not affect the testing. The developer testing was performed in the same TOE testing environment as the TOE configuration identified in the ST. 2) Summary of the Developer Testing A summary of the developer testing is as follows. a. Developer Testing Outline An outline of the developer testing is as follows. (1) Operate basic MFD functions and security management functions from the MFD control panel, system administrator client, and general user client, and confirm the MFD behavior, panel display, and audit log contents as a result. (2) To confirm the Hard Disk Data Overwrite function, use the SATA bus monitor as a testing tool and read out and check the data to be written to the internal HDD and the contents of the internal HDD after the data are written. (3) To confirm the Hard Disk Data Encryption function, use the serial port for debugging to directly refer to the document data etc. stored in the internal HDD and check that document data etc. are encrypted. In addition, confirm that the encrypted internal HDD cannot be used and an error is displayed on the control panel when the internal HDD is replaced with that of another MFD with different cryptographic key. (4) To confirm the Hard Disk Data Encryption function, compare the generated cryptographic key and encrypted data by the TOE with the known data calculated by the specified algorithm, and confirm that the algorithm to generate a cryptographic key and the cryptographic algorithm are as specified. (5) To confirm the encryption communication protocol function such as IPSec, use the testing tool to be described later and check that the encryption communication protocol is used as specified. Also confirm the protection function against various Web inputs and print job commands. CRP-C0437-01 20 (6) Connect the general user client 2 via public telephone line and use it for transmitting fax with MFD. Besides, to confirm the Fax Flow Security function, check that dial-up connection from general user client 2 to the TOE via public telephone line is disabled. Table 7-2 shows tools used in the developer testing. Table 7-2 Developer Testing Tools Tool Name Outline and Purpose of Use SATA Bus Monitor (PC and dedicated device) * See Table 7-1 for configuration. Monitor the data in SATA bus for connecting the internal HDD in the MFD, and check the data to be written to the internal HDD, and also read out the data written in the internal HDD. Protocol Analyzer (Wireshark Version 1.8.2) Monitor the communication data on the internal network, and confirm that the encryption communication protocol is IPSec, SSL/TLS, or SNMPv3 as specified. Mailer (Microsoft Windows Live Mail 2011) Transmit e-mails with the TOE via mail server, and confirm that the encryption and signature by S/MIME are as specified. HTTP debugger (Fiddler 4.4.5.5) A tool to refer and change the communication data between a Web browser (client) and a Web server (MFD). Debug Serial and Interface Converter * See Table 7-1 for configuration. Read out the data written on the internal HDD and check the contents. Basic MFD functions and security management functions are operated from every interface, and it was confirmed that the security functions to be applied to various input parameters are operated as specified. Regarding the user authentication function, it was confirmed that each case of local authentication, remote authentication (LDAP server), and remote authentication (Kerberos server), and Smart Card authentication behaves as specified according to the user role. In addition, it was confirmed that the following operate as specified: the behavior upon error occurrence such as the processing halt of the data overwrite by MFD power-off and its restart by MFD power-on. b. Scope of the Performed Developer Testing The developer testing was performed on 87 items by the developer. By the coverage analysis, it was verified that all security functions and external interfaces described in the functional specification had been tested. By the depth analysis, it was verified that all the subsystems and subsystem interfaces described in the TOE design had been sufficiently tested. CRP-C0437-01 21 c. Result The evaluator confirmed an approach of the performed developer testing and the legitimacy of tested items, and confirmed consistencies between the testing approach described in the testing plan and the actual testing approach. The evaluator confirmed consistencies between the testing results expected by the developer and the actual testing results performed by the developer. 7.3.2 Evaluator Independent Testing The evaluator performed the sampling testing to reconfirm the execution of security functions by the test items extracted from the developer testing. In addition, the evaluator performed the evaluator independent testing (hereinafter referred to as the "independent testing") to ensure that security functions are certainly implemented from the evidence shown in the process of the evaluation. The independent testing performed by the evaluator is explained as follows. 1) Independent Testing Environment The configuration of the independent testing performed by the evaluator is the same as that of the developer testing shown in Figure 7-1, except for the following elements; - Dell C7765dn Color Multifunction Printer, an MFD manufactured by Fuji Xerox, is used as the Fax destination instead of general user client 2. - For the card reader, only SCR3310 V2.0 by SCM Microsystems Inc. is used. The evaluator evaluated that changing the fax destination does not affect the security functions of the TOE. In addition, the evaluator evaluated that testing only one card reader sampled from the models tested by the developer was sufficient. This is because all of the models have the same functions and are manufactured by the same company. Although the testing tools such as the developer's proprietary debug environment (debug serial and interface converter) are the same as those used in the developer testing, the validity verification and operation tests for the testing tools were performed by the evaluator. The independent testing is performed in the same environment as the TOE configuration identified in the ST. 2) Summary of the Independent Testing A summary of the Independent testing is as follows. a. Viewpoints of the Independent Testing Viewpoints of the independent testing that the evaluator designed from the developer testing and the provided evaluation documents are shown below. (1) For interfaces to which strict testing is not performed on the behavior of security functions in the developer testing, confirm the behavior of them with different parameters. CRP-C0437-01 22 (2) As the sampling testing, select the testing items of the developer testing from the following viewpoints: - Check all the security functions and the external interfaces. - Check the access control for the combinations of all user types and Mailbox as well as those of all user types and Private Print. - Check all the authentication methods (local authentication, remote authentication by Kerberos server, remote authentication by LDAP server, and Smart Card authentication) b. Independent Testing Outline The evaluator devised the sampling testing and the additional testing to the developer testing from the above viewpoints of the independent testing. An outline of the independent testing that the evaluator performed is as follows. The evaluator used the same method as the developer testing and performed the same testing and the testing with changed parameters. The same testing tools as those of the developer testing were used. The evaluator performed the sampling testing of 73 items and the additional testing of 6 items, based on the viewpoints of the independent testing. Table 7-3 shows viewpoints of the independent testing and the content of the major testing corresponding to them. Table 7-3 Major Independent Testing Performed Viewpoint Outline of the Independent Testing Viewpoint (1) Confirm that the behavior of the TOE is as specified when the entry for changing or entering passwords exceeds the limit values. Viewpoint (1) Confirm that access control to Mailbox for system administrators is as specified. Viewpoint (1) Test whether or not the account lock is performed as specified, and also test whether the account lock is performed as specified even when different user accounts exist. Viewpoint (1) Confirm that the behavior of the TOE is as specified when users who own document data are unregistered while their document data exist in the TOE. c. Result All the independent testing performed by the evaluator was correctly completed, and the evaluator confirmed the behavior of the TOE. The evaluator confirmed consistencies between the expected behavior and all the testing results. CRP-C0437-01 23 7.3.3 Evaluator Penetration Testing The evaluator devised and performed the necessary evaluator penetration testing (hereinafter referred to as the "penetration testing") on the potentially exploitable vulnerabilities of concern under the assumed environment of use and attack level from the evidence shown in the process of the evaluation. The penetration testing performed by the evaluator is explained as follows. 1) Summary of the Penetration Testing A summary of the penetration testing performed by the evaluator is as follows. a. Vulnerability of concern The evaluator searched into the provided documentation and the publicly available information for the potential vulnerabilities, and then identified the following vulnerabilities which require the penetration testing. (1) There is a concern corresponding to this TOE regarding the publicly available vulnerability information, such as the possibility of unauthorized use of network service, various vulnerability of Web, and the selection of insecure encryption upon SSL communication. (2) There is a concern corresponding to this TOE regarding the unexpected execution of processing by PDF files and unauthorized access by print job commands, according to the publicly available vulnerability information. (3) There is a concern that the TOE behaves unexpectedly for the entry exceeding the limit value or the entry of unexpected character code on the interface other than Web, such as control panel. (4) There is a concern of unauthorized access by USB port according to the analysis of vulnerability on the provided evidence. (5) There is a concern that the security function is invalidated when NVRAM and SEEPROM, to which the setting data are stored, are initialized, according to the analysis of vulnerability on the provided evidence. (6) There is a concern that the documents as protected assets become inconsistent when multiple users access the documents in Mailbox, according to the analysis of vulnerability on the provided evidence. (7) There is a concern that security functions do not behave properly, affected by unauthorized access during initialization processing or by run-down of battery for MFD's system clock. As to a cryptographic key, based on the analysis of the mechanism to generate a cryptographic key from the cryptographic seed key set by system administrator, the evaluator evaluated that an attacker with the assumed level of attack capability cannot obtain or predict a cryptographic key. CRP-C0437-01 24 b. Penetration Testing Outline The evaluator performed the following penetration testing to identify potentially exploitable vulnerabilities. < Penetration Testing Environment> The penetration testing was performed with the same environment as that of the evaluator independent testing, except for additional personal computer with tools for the penetration testing. Table 7-4 shows details of tools used in the penetration testing. Table 7-4 Penetration Testing Tools Tool Name Purpose of use PC for Penetration Testing Client with Windows XP, Windows Vista or Windows 7, which operates the following penetration testing tools. Nmap Ver.6.25 A tool to detect available network service ports. Fiddler V2.4.4.5 A tool to refer to and change the communication data between web browser (Client) and web server (TOE). The tool enables to send any data to web server without any restriction of web browser by using Fiddler. ContentsBridge Version 7.3.0 Printer software for PC by Fuji Xerox. Metasploit Ver.4.6.2 The tool is used for the creation of the testing data to inspect the vulnerabilities caused by PDF files. Table 7-5 shows vulnerabilities of concern and the content of the penetration testing corresponding to them. Table 7-5 Outline of the Penetration Testing Vulnerability Penetration Testing Outline (1) - Executed Nmap for the TOE and confirmed that the open port cannot be misused. - Conducted various entries to web server (TOE) using web browser and Fiddler, and confirmed that there is no known vulnerability such as bypass of identification/authentication, buffer overflow, and various injections. - Confirmed that the communication cannot be made except by the encryption communication protocol specified by the TOE even when the setting of the PC used as client is changed to the unrecommended value for the encryption communication protocol. (2) - Confirmed that the processing is not executed when a PDF file including unauthorized processing is input. - Confirmed that the assets could not be accessed when directories are searched using a print job command. CRP-C0437-01 25 (3) - Confirmed that it becomes an error when the character of out-of-spec length, character code, and special key are entered from control panel, or general user client (network scanner utility, printer driver). (4) - Confirmed that other than the intended functions, such as print, fax, etc., it cannot be used even when attempting to access the TOE by connecting the PC for the penetration testing to each USB port of the TOE. (5) - Confirmed that an error occurs and the TOE cannot be used even after replacing NVRAM and SEEPROM with the new ones to which no setting is applied. (6) - Confirmed that the access is rejected during the operation by others when multiple users access document data in Mailbox. (7) - Confirmed that operation is rejected during initialization processing of the MFD right after the power-on. - Confirmed that an error is displayed and the MFD cannot be used when the power is turned on while the battery for the system clock of the MFD has run down. c. Result In the penetration testing performed by the evaluator, the evaluator did not find any exploitable vulnerabilities that attackers who have the assumed attack potential could exploit. CRP-C0437-01 26 7.4 Evaluated Configuration TOE configuration conditions for this evaluation are described in the guidance "Security Function Supplementary Guide" shown in Chapter 6. To enable security functions of the TOE and use them safely, system administrators need to configure the TOE settings to satisfy the configuration conditions as described in the guidance. In addition to the settings that are required to enable security functions, there are other settings for the TOE as described below. - Customer Engineer Operation Restriction: [Enabled] - Store Print: [Save as Private Charge Print] For remote authentication, the additional settings are required as described below. - Direct fax: [Disabled] with remote authentication - Network Scan utility (WebDAV setting): [Disabled] with remote authentication If these setting values are changed to the values different from those specified in the guidance, the configuration will not be assured by this evaluation. CRP-C0437-01 27 7.5 Evaluation Results The evaluator had concluded that the TOE satisfies all work units prescribed in the CEM by submitting the Evaluation Technical Report. In the evaluation, the followings were confirmed. - Security functional requirements: Common Criteria Part 2 Conformant - Security assurance requirements: Common Criteria Part 3 Conformant As a result of the evaluation, the verdict "PASS" was confirmed for the following assurance components. - All assurance components of EAL3 package The result of the evaluation is only applied to those which are composed by the TOE corresponding to the identification described in the Chapter 2. 7.6 Evaluator Comments/Recommendations The evaluator recommendations for users are not mentioned. CRP-C0437-01 28 8. Certification The Certification Body conducted the following certification based on the materials submitted by the Evaluation Facility during the evaluation process. 1. Contents pointed out in the Observation Reports shall be adequate. 2. Contents pointed out in the Observation Reports shall properly be solved. 3. The submitted documentation was sampled, the content was examined, and the related work units shall be evaluated as presented in the Evaluation Technical Report. 4. Rationale of the evaluation verdict by the evaluator presented in the Evaluation Technical Report shall be adequate. 5. The evaluator's evaluation methodology presented in the Evaluation Technical Report shall conform to the CEM. Concerns found in the certification process were prepared as the certification oversight reviews, and those were sent to the Evaluation Facility. The Certification Body confirmed such concerns pointed out in the certification oversight reviews were solved in the Evaluation Technical Report and issued this Certification Report. 8.1 Certification Result As a result of verification of the submitted Evaluation Technical Report, Observation Reports, and related evaluation documentation, the Certification Body determined that the TOE satisfies all assurance requirements for EAL3 in the CC Part 3. 8.2 Recommendations Procurement personnel who are interested in this TOE need to consider whether the scope of evaluation and the operational requirements of this TOE satisfy the operational conditions they assume, by referring to the descriptions in "1.1.3 Disclaimers." "4.3 Clarification of Scope," and "7.4 Evaluated Configuration." Especially, when maintenance function is enabled for use by CE, any effects on security functions of this TOE are outside the scope of this evaluation. Therefore, it is the responsibility of the administrator to decide whether to accept maintenance by CE. CRP-C0437-01 29 9. Annexes There is no annex. 10. Security Target Security Target [12] of the TOE is provided within a separate document of this certification report. Dell C5765dn Color Laser Multifunction Printer Security Target, Version 1.1.4, September 8, 2014, Fuji Xerox Co., Ltd. CRP-C0437-01 30 11. Glossary The abbreviations relating to the CC used in this report are listed below. CC Common Criteria for Information Technology Security Evaluation CEM Common Methodology for Information Technology Security Evaluation EAL Evaluation Assurance Level PP Protection Profile ST Security Target TOE Target of Evaluation TSF TOE Security Functionality The abbreviations relating to the TOE used in this report are listed below. ADF Auto Document Feeder CAC Common Access Card IIT Image Input Terminal IOT Image Output Terminal MFD Multi Function Device NVRAM Non Volatile Random Access Memory PIV Personal Identity Verification SA System Administrator privilege SEEPROM Serial Electronically Erasable and Programmable Read Only Memory The definitions of terms used in this report are listed below. Copy Function: Copy Function is to read the original data from IIT and print it out from IOT according to the general user's instruction from the control panel of the MFD. Control Panel: A panel of the MFD on which buttons, lamps, and a touch screen panel are mounted to operate the MFD. Cryptographic Key: 12-digit alphanumeric cryptographic key set by a system administrator. When encrypting document data in the internal HDD, it is generated based on the data. Customer Engineer (CE): CE is a customer service engineer who maintains and repairs the MFD. Direct Fax Function: Direct Fax function is a function in which general user sends the document data to the MFD from the general user client, and then sent to the destination by fax using public telephone line without being printed out. CRP-C0437-01 31 Document Data: Document data means a generic term for data, including characters and images, processed by copy, print, scan or fax functions of the MFD. Fax Driver: Software for Direct Fax function, which enables a general user to send fax data to the destination directly from a general user client through MFD. The user can send the fax data just as printing. Fax Function: Fax function is to send and receive fax data. According to the general user's instruction from the control panel to send a fax, the original data is read from IIT and sent to the destination via public telephone line. The document data sent from the sender's machine via public telephone line is received and printed out from the recipient's IOT. General User: A general user is any person who is allowed to use basic functions of the TOE, such as copy, print, scan, and fax. Key Operator: A key operator is a system administrator who can use all the management functions. Local Authentication: Local Authentication is to identify and authenticate the TOE users with user IDs and passwords registered on the TOE. Mailbox: A logical box created in the internal HDD inside the MFD. Mailbox can store the scanned document data or the document data received via fax, categorizing by users and senders. Network Scan Function: Network Scan function is to read the original data from IIT according to the general user's instruction from the control panel, and automatically send to FTP server, SMB server, and Mail server according to the setting of the MFD. Network Scan Utility: Software for a general user client to retrieve the document data stored in Mailbox of the MFD. Normal Print: In normal print, the data is printed out immediately when the MFD receives the data. See the description of "Print Function." Printer Driver: Software to convert the document data on a general user client into print data written in page description language (PDL), a readable format for MFD. CRP-C0437-01 32 Print Function: Print function is to print out the data from IOT, which are sent to the MFD according to the instruction from a general user client. Print function is of two types: "Normal Print" and "Store Print," but in this evaluation, only the "Store Print" is subject to the evaluation. Print function also includes the function to print document data stored in an external USB Media by designating the data from the control panel. Remote Authentication: Remote Authentication is to identify and authenticate the TOE users with user information registered on an external server (LDAP server or Kerberos server). The user information is user IDs and passwords (for LDAP server and Kerberos server) or certificates (for Kerberos server only). Remote Configuration Function: Remote Configuration Function is a service via the Web browser of the user client, to confirm the status of the TOE, change settings of the TOE, retrieve the document data, and request prints. SA: SA is a system administrator who can use a part of management functions. The role of SA is set by a key operator as required by the corresponding organization. Scan Function: Scan function is to read the original data from IIT and then store them into the Mailbox inside the MFD according to the general user's instruction from the control panel of the MFD. The stored document data can be retrieved from Network Scan Utility or Web browser. Security Audit Log Data: The chronologically recorded data of important events that occurred inside the device, such as device failure, configuration change, and user operation. Smart Card (CAC/PIV): Smart Card adopted by the U.S. Government. Smart Card Authentication: Smart Card authentication is to identify and authenticate the TOE users by using certificates contained in Smart Card (CAC/PIV) and communicating with the Kerberos server and OCSP server. (The OCSP server is used when the certification revocation retrieval setting is enabled.) Store Print: In store print, the print data is temporarily stored in the HDD inside the MFD and then printed out according to the general user's instruction from the control panel. See the description of "Print Function." System Administrator: An authorized administrator who configures TOE security functions and other device settings. This term covers both key operator and SA (System Administrator privilege). CRP-C0437-01 33 TOE Setting Data: The data which may affect the TOE security functions. USB Media: A USB flash drive (USB memory) that is used for storing scanned document data and for printing stored document data. CRP-C0437-01 34 12. 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[13] Dell C5765dn Color Laser Multifunction Printer Evaluation Technical Report, Version 1.16, September 12, 2014, Information Technology Security Center, Evaluation Department