Certification Report
EAL 2+ Evaluation of EMC® Ionix™ for IT Operations
Intelligence (SMARTS®) - SAM 8.1.1, IP 8.1.1, NPM 3.1,
SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3
Issued by:
Communications Security Establishment Canada
Certification Body
Canadian Common Criteria Evaluation and Certification Scheme
© Government of Canada, Communications Security Establishment Canada, 2012
Document number: 383-4-187-CR
Version: 1.0
Date: 12 April 2012
Pagination: i to iii, 1 to 10
CCS Certification Report EMC
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DISCLAIMER
The Information Technology (IT) product identified in this certification report, and its
associated certificate, has been evaluated at an approved evaluation facility – established
under the Canadian Common Criteria Evaluation and Certification Scheme (CCS) – using
the Common Methodology for Information Technology Security Evaluation, Version 3.1
Revision 3, for conformance to the Common Criteria for Information Technology Security
Evaluation, Version 3.1 Revision 3. This certification report, and its associated certificate,
apply only to the identified version and release of the product in its evaluated configuration.
The evaluation has been conducted in accordance with the provisions of the CCS, and the
conclusions of the evaluation facility in the evaluation report are consistent with the evidence
adduced. This report, and its associated certificate, are not an endorsement of the IT product
by the Communications Security Establishment Canada, or any other organization that
recognizes or gives effect to this report, and its associated certificate, and no warranty for the
IT product by the Communications Security Establishment Canada, or any other organization
that recognizes or gives effect to this report, and its associated certificate, is either expressed
or implied.
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FOREWORD
The Canadian Common Criteria Evaluation and Certification Scheme (CCS) provides a
third-party evaluation service for determining the trustworthiness of Information Technology
(IT) security products. Evaluations are performed by a commercial Common Criteria
Evaluation Facility (CCEF) under the oversight of the CCS Certification Body, which is
managed by the Communications Security Establishment Canada.
A CCEF is a commercial facility that has been approved by the CCS Certification Body to
perform Common Criteria evaluations; a significant requirement for such approval is
accreditation to the requirements of ISO/IEC 17025:2005, the General Requirements for the
Competence of Testing and Calibration Laboratories. Accreditation is performed under the
Program for the Accreditation of Laboratories - Canada (PALCAN), administered by the
Standards Council of Canada.
The CCEF that carried out this evaluation is EWA-Canada located in Ottawa, Canada.
By awarding a Common Criteria certificate, the CCS Certification Body asserts that the
product complies with the security requirements specified in the associated security target. A
security target is a requirements specification document that defines the scope of the
evaluation activities. The consumer of certified IT products should review the security target,
in addition to this certification report, in order to gain an understanding of any assumptions
made during the evaluation, the IT product's intended environment, its security requirements,
and the level of confidence (i.e., the evaluation assurance level) that the product satisfies the
security requirements.
This certification report is associated with the certificate of product evaluation dated 12 April
2012, and the security target identified in Section 4 of this report.
The certification report, certificate of product evaluation and security target are posted on the
CCS Certified Products list (CPL) and the Common Criteria portal (the official website of
the Common Criteria Project).
This certification report makes reference to the following trademarks or registered
trademarks:
• SMARTS is a registered trademark symbol of EMC Corporation.
• EMC is a registered trademark symbol of EMC Corporation.
• Ionix is a trademark of EMC Corporation.
Reproduction of this report is authorized provided the report is reproduced in its entirety.
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TABLE OF CONTENTS
Disclaimer....................................................................................................................................... i
Foreword........................................................................................................................................ii
Executive Summary...................................................................................................................... 1
1 Identification of Target of Evaluation ................................................................................ 2
2 TOE Description ................................................................................................................... 2
3 Evaluated Security Functionality........................................................................................ 3
4 Security Target...................................................................................................................... 3
5 Common Criteria Conformance.......................................................................................... 3
6 Security Policy....................................................................................................................... 3
7 Assumptions and Clarification of Scope............................................................................. 4
7.1 SECURE USAGE ASSUMPTIONS................................................................................... 4
7.2 ENVIRONMENTAL ASSUMPTIONS ............................................................................... 4
7.3 CLARIFICATION OF SCOPE.......................................................................................... 4
8 Evaluated Configuration...................................................................................................... 4
9 Documentation ...................................................................................................................... 5
10 Evaluation Analysis Activities ............................................................................................. 6
11 ITS Product Testing.............................................................................................................. 7
11.1 ASSESSMENT OF DEVELOPER TESTS .......................................................................... 8
11.2 INDEPENDENT FUNCTIONAL TESTING ........................................................................ 8
11.3 INDEPENDENT PENETRATION TESTING....................................................................... 8
11.4 CONDUCT OF TESTING ............................................................................................... 9
11.5 TESTING RESULTS...................................................................................................... 9
12 Results of the Evaluation...................................................................................................... 9
13 Evaluator Comments, Observations and Recommendations ........................................... 9
14 Acronyms, Abbreviations and Initializations..................................................................... 9
15 References............................................................................................................................ 10
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Executive Summary
EMC® Ionix™ for IT Operations Intelligence (SMARTS®) - SAM 8.1.1, IP 8.1.1, NPM 3.1,
SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3 (hereafter referred to as EMC Ionix), from EMC
Corporation, is the Target of Evaluation for this Evaluation Assurance Level (EAL) 2
augmented evaluation.
EMC Ionix is a collection of software products which monitor IT networks. EMC Ionix can
map networks, monitor the availability and performance of network nodes, and show the
business implications of any failures. EMC Ionix consolidates network events and presents
them at a suitable level of abstraction to allow administrators to prioritize problems
according to business impact and helps administrators to distinguish the root cause of a
network problem.
EWA-Canada is the CCEF that conducted the evaluation. This evaluation was completed on
28 March 2012 and was carried out in accordance with the rules of the Canadian Common
Criteria Evaluation and Certification Scheme (CCS).
The scope of the evaluation is defined by the security target, which identifies assumptions
made during the evaluation, the intended environment for EMC Ionix, the security
requirements, and the level of confidence (evaluation assurance level) to which it is asserted
that the product satisfies its security requirements. Consumers are advised to verify that their
operating environment is consistent with that specified in the security target, and to give due
consideration to the comments, observations and recommendations in this certification
report.
The results documented in the Evaluation Technical Report (ETR)1
for this product provide
sufficient evidence that it meets the EAL 2 augmented assurance requirements for the
evaluated security functionality. The evaluation was conducted using the Common
Methodology for Information Technology Security Evaluation, Version 3.1 Revision 3, for
conformance to the Common Criteria for Information Technology Security Evaluation,
Version 3.1 Revision 3. The following augmentation is claimed: ALC_FLR.2 – Flaw
Reporting Procedures.
Communications Security Establishment Canada, as the CCS Certification Body, declares
that the EMC Ionix evaluation meets all the conditions of the Arrangement on the
Recognition of Common Criteria Certificates and that the product will be listed on the CCS
Certified Products list (CPL) and the Common Criteria portal (the official website of the
Common Criteria Project).
1
The ETR is a CCS document that contains information proprietary to the developer and/or the evaluator, and
is not releasable for public review.
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1 Identification of Target of Evaluation
The Target of Evaluation (TOE) for this Evaluation Assurance Level (EAL) 2 augmented,
evaluation is EMC® Ionix™ for IT Operations Intelligence (SMARTS®) - SAM 8.1.1, IP
8.1.1, NPM 3.1, SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3 (hereafter referred to as EMC
Ionix, from EMC Corporation.
2 TOE Description
EMC Ionix is a collection of software products which monitor IT networks. EMC Ionix can
map networks, monitor the availability and performance of network nodes, and show the
business implications of any failures. EMC Ionix consolidates network events and presents
them at a suitable level of abstraction to allow administrators to prioritize problems
according to business impact and helps administrators to distinguish the root cause of a
network problem. The following provides a brief description of the TOE components:
• Service Assurance Manager (SAM) - The core management server for the whole
system.
• SAM Adapters - Provides modular communication with and monitoring of other
components
• Global Console - The primary management interface to the Service Assurance
Manager. Business Impact Manager - Extends the capabilities of the SAM by
calculating the business impact of events.
• Business Dashboard - Extends the capabilities of the SAM by presenting the business
impacts of events.
• Report Manager - Extends the capabilities of the SAM by storing events in a database
ready to be compiled into reports.
• Broker - Manages a registry of EMC Ionix server applications.
• IP Availability Manager - Monitors the availability of IP networks
• IP Performance Manager - Monitors the performance of IP networks.
• IP Server Performance Manager - Monitors the performance of critical servers.
• EMC Ionix Server Manager (EISM) - Monitors the availability of virtual servers and
clusters.
• Storage Insight for Availability (SIA) - Provides Storage Area Network and Network
Attached Storage monitoring services.
• Network Protocol Manager (NPM) -Monitors layer 3 routing devices.
A detailed description of the EMC Ionix architecture is found in Section 1.5 of the Security
Target (ST).
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3 Evaluated Security Functionality
The complete list of evaluated security functionality for EMC Ionix is identified in Section 6
of the ST.
4 Security Target
The ST associated with this Certification Report is identified by the following nomenclature:
Title: EMC Corporation® Ionix™ for IT Operations Intelligence (SMARTS®) - SAM
8.1.1, IP 8.1.1, NPM 3.1, SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3 Security Target
Version: 0.8
Date: 17 February 2012
5 Common Criteria Conformance
The evaluation was conducted using the Common Methodology for Information Technology
Security Evaluation, Version 3.1 Revision 3, for conformance to the Common Criteria for
Information Technology Security Evaluation, Version 3.1 Revision 3.
EMC Ionix is:
a. Common Criteria Part 2 extended; with functional requirements based upon functional
components in Part 2, except for the following explicitly stated requirements defined in
the ST:
• EXT_INX_MDC.1 - Monitored Resource Data Collection;
• EXT_INX_RCA.1 - Root Cause Analysis;
• EXT_INX_ARP.1 - Resource Availability Alarms; and
• EXT_INX_RDR.1 - Restricted Data Review.
b. Common Criteria Part 3 conformant, with security assurance requirements based only
upon assurance components in Part 3; and
c. Common Criteria EAL 2 augmented, containing all security assurance requirements in
the EAL 2 package, as well as the following: e.g. ALC_FLR.2 – Flaw Reporting
Procedures.
6 Security Policy
EMC Ionix implements a role-based access control policy to control administrator access to
the system. Details of this security policy can be found in Section 6 of the ST.
In addition, EMC Ionix implements policies pertaining to security audit, identification and
authentication, security management, TOE access and IT operations intelligence. Further
details on these security policies may be found in Section 6 of the ST.
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7 Assumptions and Clarification of Scope
Consumers of EMC Ionix should consider assumptions about usage and environmental
settings as requirements for the product’s installation and its operating environment. This
will ensure the proper and secure operation of the TOE.
7.1 Secure Usage Assumptions
The following Secure Usage Assumptions are listed in the ST:
• There are one or more competent individuals assigned to manage the TOE; and
• The users who manage the TOE are non-hostile, appropriately trained, and follow all
guidance.
7.2 Environmental Assumptions
The following Environmental Assumptions are listed in the ST:
• The TOE is installed on the appropriate, dedicated hardware and operating system;
• The TOE environment provides the network connectivity required to allow the TOE
to monitor its resources;
• The IT environment provides the TOE with the necessary reliable timestamps;
• The TOE is located within a controlled access facility;
• The TOE software will be protected from unauthorized modification; and
• The communication between the TOE and its monitored resources will be protected
from alteration or impersonation.
7.3 Clarification of Scope
EMC Ionix offers protection against inadvertent or casual attempts to breach system security
by unsophisticated attackers possessing basic attack potential. EMC Ionix is not intended for
situations which involve determined attempts by hostile or well-funded attackers using
sophisticated attack techniques.
8 Evaluated Configuration
The evaluated configuration for EMC Ionix comprises the following software components:
• SAM version 8.1.1.0 build 19;
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• Global Console version 8.1.1.0 build 990;
• Business Impact Manager version 8.1.1.0 build 19;
• Business Dashboard version 8.1.1.0 build 19;
• Broker version 8.1.1.0 build 19;
• Report Manager version 1.3.0.0 build 28;
• IP Availability Manager version 8.1.1.0 build 59;
• IP Performance Manager version 8.1.1.0 build 59;
• IP Sever Performance Manager version 8.1.1.0 build 59;
• NPM version 3.1.2.0 build 4;
• SIA version 2.3.1.1 build 2;
• EISM version 3.0.0.0 build 91; and
• SAM Adapter version 1.3.0.0 build 28.
Table 3 of the ST specifies tested platforms and architectures for the TOE components in the
CC-evaluated configuration.
The publication entitled EMC Corporation Ionix Suite for IT Operations Intelligence
(SMARTS) - SAM 8.1.1, IP 8.1.1, NPM 3.1, SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3
Guidance Documentation Supplement describes the procedures necessary to install and
operate EMC Ionix in its evaluated configuration.
9 Documentation
The EMC Corporation documents provided to the consumer are as follows:
• EMC Ionix Service Assurance Management Suite Deployment Guide, April 2011;
• EMC Ionix Service Assurance Management Suite Installation and Migration Guide,
April 2011;
• EMC Ionix Service Assurance Manager Operator Guide, June 2011;
• EMC Ionix Service Assurance Manager Configuration Guide, April 2011;
• EMC Ionix Service Assurance Manager Dashboard Configuration Guide, April 2011;
• EMC Ionix Business Impact Manager User Guide, April 2011;
• EMC Ionix Service Assurance Manager Failover System User Guide, April 2011;
• EMC Ionix Service Assurance Manager Adapter Platform User Guide, April 2011;
• EMC Ionix Service Assurance Manager Notification Adapters User Guide, April
2011;
• EMC Ionix XML Adapter User Guide, April 2011;
• EMC Ionix Storage Insight for Availability Discovery Guide, October 2010;
• EMC Ionix Storage Insight for Availability Installation and Configuration Guide,
October 2010;
• EMC Ionix Storage Insight for Availability User Guide, October 2010;
• EMC Ionix IP Management Suite Installation Guide, March 2011;
• EMC Ionix IP Management Suite Deployment Guide, March 2011;
• EMC Ionix IP Management Suite Configuration Guide, March 2011;
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• EMC Ionix IP Management Suite Discovery Guide, March 2011;
• EMC Ionix IP Availability Manager User Guide, March 2011;
• EMC Ionix IP Performance Manager and Server Performance Manager User Guide,
November 2010;
• EMC Ionix IP Availability Manager Extension for NAS User Guide, May 2011;
• EMC Ionix Server Manager Installation Guide, April 2011;
• EMC Ionix Server Manager Configuration Guide, April 2011;
• EMC Ionix Server Manager User Guide, April 2011;
• EMC Ionix Network Protocol Management Suite Installation Guide, December 2010;
• EMC Ionix Network Protocol Manager for BGP User’s Guide, December 2010;
• EMC Ionix Network Protocol Manager for EIGFP User’s Guide, December 2010;
• EMC Ionix Network Protocol Manager for IS-IS User’s Guide, December 2010;
• EMC Ionix Network Protocol Manager for OSPF User’s Guide, December 2010;
• EMC Ionix Network Protocol Manager Configuration Guide, December 2010;
• EMC Ionix Network Protocol Manager Discovery Guide, December 2010;
• EMC Ionix Adapter for Concord eHealth User Guide, November 2010;
• EMC Ionix Adapter for InfoVista User Guide, November 2010;
• EMC Ionix Adapter for Microsoft Operations Manager 2005 User Guide, November
2010;
• EMC Ionix Adapter for Microsoft System Center Operations Manager 2007 User
Guide, November 2010;
• EMC Ionix Adapter for NetIQ AppManager User Guide, November 2010;
• EMC Ionix Adapter for Remedy ARS User Guide, November 2010;
• EMC Ionix Adapter for SiteScope User Guide, November 2010;
• EMC Ionix SQL Data Interface Adapter User Guide, November 2010;
• EMC Ionix Report Manager User Guide, November 2010;
• EMC Ionix Service Assurance Manager Adapters Suite and Report Manager
Installation Guide, November 2010;
• EMC Ionix Foundation 9.0 ITOps2
System Administration Guide, December 2010;
and
• EMC Corporation Ionix Suite for IT Operations Intelligence (SMARTS) - SAM
8.1.1, IP 8.1.1, NPM 3.1, SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3 Guidance
Documentation Supplement v0.1, August 2011
10 Evaluation Analysis Activities
The evaluation analysis activities involved a structured evaluation of EMC Ionix, including
the following areas:
2
IT Operations
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Development: The evaluators analyzed the EMC Ionix functional specification and design
documentation; they determined that the design completely and accurately describes the TOE
security functionality (TSF) interfaces, the TSF subsystems and how the TSF implements the
security functional requirements (SFRs). The evaluators analyzed the EMC Ionix security
architectural description and determined that the initialization process is secure, that the
security functions are protected against tamper and bypass, and that security domains are
maintained. The evaluators also independently verified that the correspondence mappings
between the design documents are correct.
Guidance Documents: The evaluators examined the EMC Ionix preparative user guidance
and operational user guidance and determined that it sufficiently and unambiguously
describes how to securely transform the TOE into its evaluated configuration and how to use
and administer the product. The evaluators examined and tested the preparative and
operational guidance, and determined that they are complete and sufficiently detailed to
result in a secure configuration.
Life-cycle support: An analysis of the EMC Ionix configuration management system and
associated documentation was performed. The evaluators found that the EMC Ionix
configuration items were clearly marked. The developer’s configuration management system
was observed during a site visit, and it was found to be mature and well-developed.
The evaluators examined the delivery documentation and determined that it described all of
the procedures required to maintain the integrity of EMC Ionix during distribution to the
consumer.
The evaluators reviewed the flaw remediation procedures used by EMC Corporation for
EMC Ionix. During a site visit, the evaluators also examined the evidence generated by
adherence to the procedures. The evaluators concluded that the procedures are adequate to
track and correct security flaws, and distribute the flaw information and corrections to
consumers of the product.
Vulnerability assessment: The evaluators conducted an independent vulnerability analysis
of EMC Ionix. Additionally, the evaluators conducted a search of public domain
vulnerability databases to identify EMC Ionix potential vulnerabilities. The evaluators
identified potential vulnerabilities for testing applicable to EMC Ionix in its operational
environment.
All these evaluation activities resulted in PASS verdicts.
11 ITS Product Testing
Testing at EAL 2 consists of the following three steps: assessing developer tests, performing
independent functional tests, and performing penetration tests.
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11.1 Assessment of Developer Tests
The evaluators verified that the developer has met their testing responsibilities by examining
their test evidence, and reviewing their test results, as documented in the ETR3
.
The evaluators analyzed the developer’s test coverage analysis and found it to be complete
and accurate. The correspondence between the tests identified in the developer’s test
documentation and the functional specification was complete.
11.2 Independent Functional Testing
During this evaluation, the evaluator developed independent functional tests by examining
design and guidance documentation, examining the developer's test documentation,
executing a sample of the developer's test cases, and creating test cases that augmented the
developer tests.
All testing was planned and documented to a sufficient level of detail to allow repeatability
of the testing procedures and results. Resulting from this test coverage approach is the
following list of EWA-Canada test goals:
a. Repeat of Developer's Tests: The objective of this test goal is to repeat a subset of the
developer's tests;
b. Security Management – User Administration: The purpose of this test case is to verify
that the administrator with ‘All’ role has access to sufficient security management
functionality to create and customize permissions for console users; and
c. SAM Adapters - Remedy Adapter: The purpose of this test case is to test the Adapter
Command Line Interface (CLI) by exercising the link from the SAM Remedy Adapter to
a Remedy server.
11.3 Independent Penetration Testing
Subsequent to the independent review of public domain vulnerability databases and all
evaluation deliverables, limited independent evaluator penetration testing was conducted.
The penetration tests focused on:
a. Misuse Testing: The purpose of this test case is to verify that the TOE will continue to
operate as expected when a component returns to operation after becoming unavailable
due to administrator error; and
3
The ETR is a CCS document that contains information proprietary to the developer and/or the evaluator, and
is not releasable for public review.
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b. Monitor for Information Leak: The purpose of this test case is to verify that the TOE does
not leak sensitive information during login.
The independent penetration testing did not uncover any exploitable vulnerabilities in the
intended operating environment.
11.4 Conduct of Testing
EMC Ionix was subjected to a comprehensive suite of formally documented, independent
functional and penetration tests. The testing took place at the developer’s testing facility
located in White Plains, New York. The detailed testing activities, including configurations,
procedures, test cases, expected results and observed results are documented in a separate
Test Results document.
11.5 Testing Results
The developer’s tests and the independent functional tests yielded the expected results,
giving assurance that EMC Ionix behaves as specified in its ST and functional specification.
12 Results of the Evaluation
This evaluation has provided the basis for an EAL 2+ level of assurance. The overall verdict
for the evaluation is PASS. These results are supported by evidence in the ETR.
13 Evaluator Comments, Observations and Recommendations
The complete documentation set for EMC Ionix provides a mature, comprehensive set of
instructions for planning, installation and use.
14 Acronyms, Abbreviations and Initializations
Acronym/Abbreviation/
Initialization
Description
CCEF Common Criteria Evaluation Facility
CCS Canadian Common Criteria Evaluation and
Certification Scheme
CLI Command Line Interface
CPL Certified Products list
CM Configuration Management
EAL Evaluation Assurance Level
EISM EMC Ionix Server Manager
ETR Evaluation Technical Report
IP Internet Protocol
IT Information Technology
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Acronym/Abbreviation/
Initialization
Description
ITOps IT Operations
ITSET Information Technology Security Evaluation
and Testing
NPM Network Protocol Manager
PALCAN Program for the Accreditation of Laboratories
- Canada
SAM Service Assurance Manager
SFR Security Functional Requirement
SIA Storage Insight for Availability
ST Security Target
TOE Target of Evaluation
TSF TOE Security Functionality
15 References
This section lists all documentation used as source material for this report:
a. CCS Publication #4, Technical Oversight, Version 1.8, October 2010.
b. Common Criteria for Information Technology Security Evaluation, Version 3.1
Revision 3, July 2009.
c. Common Methodology for Information Technology Security Evaluation, CEM,
Version 3.1 Revision 3, July 2009.
d. EMC Corporation® Ionix™ for IT Operations Intelligence (SMARTS®) - SAM
8.1.1, IP 8.1.1, NPM 3.1, SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3 Security Target,
0.8, 17 February 2012.
e. Evaluation Technical Report for EAL 2+ Common Criteria Evaluation of EMC
Corporation Ionix™ for IT Operations Intelligence (SMARTS®) - SAM 8.1.1, IP
8.1.1, NPM 3.1, SIA 2.3.1.1, EISM 3.0, SAM Adapters 1.3 Document No. 1694-000-
D002, Version 1.3, 28 March 2012.
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